Terms and Conditions
Effective Date: 01/07/2025
Welcome to www.pearplum.co.uk (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of our products, including our stainless steel children’s water bottles.
By using our website or purchasing a product, you agree to be bound by these Terms. If you do not agree, please do not use the website or place an order.
1. Eligibility
You must be at least 18 years old or have permission from a parent or guardian to make a purchase from our website. By using this site, you affirm that you meet this requirement.
2. Product Information
We strive to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free. We reserve the right to correct any errors or omissions and to update product information at any time without prior notice.
3. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at our sole discretion. Payment must be made in full at the time of purchase. Accepted payment methods are listed at checkout.
4. Shipping and Delivery
We offer shipping to select locations. Shipping costs and delivery times are provided at checkout. While we do our best to meet delivery estimates, delays may occur due to factors outside our control.
5. Returns and Refunds
We accept returns within 30 days of delivery, provided the product is unused and in original packaging. To request a return, please contact hello@pearplum.co.uk. Refunds are processed to the original payment method once the return is received and inspected. Shipping fees are non-refundable.
6. Intellectual Property
All content on this site—including text, graphics, logos, images, and product designs—is our property or that of our licensors and is protected by intellectual property laws. You may not use, copy, or distribute our content without written permission.
7. User Conduct
You agree not to:
Use the website for any unlawful purpose
Interfere with the operation or security of the website
Post or transmit harmful, defamatory, or abusive content
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of our products. Our total liability will not exceed the amount paid for the product in question.
9. Privacy
Our collection and use of personal data are governed by our Privacy Policy. By using the site, you consent to such processing and you warrant that all data provided by you is accurate.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. You agree that any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Changes to These Terms
We reserve the right to update these Terms at any time. Updates will be posted on this page with the revised “Effective Date.” Continued use of the site after changes means you accept the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Email: hello@pearplum.co.uk
Address: 9a High St, Yiewsley, West Drayton UB7 7QG